Business Services
LET US BE YOUR ON-SITE TECHNOLOGY DEPARTMENT
Here are some of the computer services we offer your business:
Wired and wireless networks require security and reliability. Resolve IT Computers can setup or evaluate your network to ensure it is up to security standards, troubleshoot any problems you may be having, and propose improvements. Something as simple as an unsecured wireless network may not only compromise your data security but make you legally liable for illicit internet activity.
Viruses and other malware can infiltrate small business networks and cause all sorts of problems. If your computers are running slower than normal, or your internet seems to lag, you may have a virus or other malware that is compromising your security and efficiency. Resolve IT Computers has many tools that allow us to quickly and safely remove viruses from infected computers. We can then help ensure your systems remain secure through educating your business about internet security and installing effective anti-virus programs.
Many computers have the capacity to be upgraded instead of being replaced. This is a low-cost alternative that can extend the life of your machine. As a general rule, it is not cost-effective to upgrade computers manufactured more than 6 years ago. If your computer is less than 6 years old, Resolve IT Computers may be able to upgrade the hardware and/or software to provide you increased performance and reliability at a lower cost than replacing the whole computer. We can upgrade hard drives (more storage capacity), RAM (faster, smoother operation), Video card (gaming and application performance) and other components.
Software upgrades can also improve the functionality of your computer. For example, if you own a computer running Windows Vista™, you can upgrade to Windows 7™ and experience significant increases in performance, reliability, and features.
Software/Hardware Troubleshooting
When a computer just doesn’t work like it used to, Resolve IT Computers can troubleshoot hardware and software problems. Generally speaking, hardware problems are easier to diagnose, but may be more expensive to fix. Software problems range from error messages to malfunctioning programs or compatibility issues. Resolve IT Computers can also work with the developers of any given software to provide quick and effective solutions.
Computers must circulate air in order to remain cool. As a result, dust collects inside the components. If the dust is not periodically and carefully removed, the computer can overheat. Overheating can damage components and lead to hardware failure. The inside of the computer must be carefully cleaned using the right techniques and tools.
Many small businesses want to integrate technology more into their workplace but simply do not know what they are missing. Resolve IT Computers can provide free evaluations and regular consultations to help your business implement technology and take advantage of the added functionality it offers.
Businesses who offer email to their employees often use their own domain (e.g. me@mydomain.com). While many are 
accustomed to email interfaces such as Outlook or Yahoo, Google Apps™ offers email for domains with the Gmail™ interface. Without changing any of your email addresses, you can take advantage of the incredible power of Google Apps™ for your business. Never worry about Spam again; share calendars, files, and so much more. The best part is it’s FREE up to 10 users per domain. This means that you can cut costs and get better email at the same time. Google Apps™ is accessible from any computer and doesn’t get bogged down with all your emails like Outlook does. Resolve IT Computers can help you transition into Google Apps™ without losing any emails, contacts, or calendars.
Many printing problems are caused by corrupt software or network configurations. Resolve IT Computers can troubleshoot printing problems whether it is from a single computer to a small inkjet printer, or multiple computers on a network printing to an office copier. Although we do not perform maintenance or repair on the printer itself, we can solve any software and connection problems.
Most small businesses use Intuit Quickbooks™ for their accounting needs. Though Intuit provides support for the 
product, it can often be stressful to deal with the issue yourself. Resolve IT Computers handles many Quickbooks™ problems, including installation and setup. We will work with Intuit support on your behalf if needed to get you up and running as you should be. We also offer solutions for multi-user configurations that increase speed and reliability of your accounting software. In addition, we are familiar with other accounting software such as Peachtree™ by Sage.
When a computer fails to boot, many fear their data is lost. If data has not been properly backed up, it can be expensive and stressful to recover it. Resolve IT Computers offers data recovery services. We can recover data from hard drives, flash drives, and other media that may have been deleted or otherwise lost. In some cases, physical damage to the device may require that special equipment in a clean-room environment be used. We can determine first if such measures are necessary and save you time and money before you send your drive off for a recovery that may cost $500 or more.
Resolve IT Computers is experienced with different types of Dental software such as Dentrix™, Eaglesoft™, EZ Dental™, and others. Dental software requires a stable network and reliable computers to function properly. We can help Dental offices troubleshoot problems with their software, network, or upgrade to new versions.
Medical practices that use electronic medical records should make sure their systems are HIPAA compliant. Resolve IT Computers can evaluate your systems and make recommendations to reduce your liability and risk.
